Alcohol should be served in a 'reasonable, safe manner': AI to cabin crew

Cabin crew observations of the quantity, rate and type of alcohol consumed by a guest can help in the assessment of whether that person is unduly intoxicated

Deepak Patel New Delhi
Photo: Bloomberg

Photo: Bloomberg

Air India has issued dos and don'ts for its cabin crew members on how to handle the passengers while serving alcohol.
"Service of alcoholic beverages must be carried out in a reasonable and safe manner. This includes tactfully refusing to (further) serve a guest alcohol," the airline added.
The Directorate General of Civil Aviation (DGCA) had on January 20 fined Air India Rs 30 lakh for violating rules while handling an unruly incident on its New York-Delhi flight on November 26, when ex-Wells Fargo vice-president Shankar Mishra allegedly urinated on a female co-passenger.

Also Read

Mere alcohol presence isn't intoxication

Passengers to get full refund when downgraded from higher cabin: DGCA

After WHO's warning on cancer link, a look at how India consumes alcohol

Air India gets 72,000 job applications for cabin crew; 1,752 for pilots

Grounded Jet Airways' cabin crew association moves NCLT for liquidation

Tech-tonic shift: Google reworking terms of mobile app distribution

Flipkart's social commerce arm Shopsy sees six-fold customer growth in 2022

Manish Gunwani to replace Anoop Bhaskar as CIO-Equities at IDFC MF

NCLT's final order on bankrupt Reliance Capital bid by next week

Tata Motors confirms delisting from NYSE, termination of ADS programme

First Published: Jan 24 2023 | 12:02 AM IST

Explore News

To read the full story, subscribe to BS Premium now, at just Rs 249/ month.

Key stories on are available only to BS Premium subscribers. Already a BS Premium subscriber?LOGIN NOW

Register to