WTO: India seeks views on consumer protection in e-commerce sector

Also calls for greater cooperation among enforcement agencies of member countries

Shopping app, E-commerce

17 platforms in advanced stages of integration

Shreya Nandi New Delhi
India has sought the views of member nations of the World Trade Organization (WTO) on the role the trade body could play in enhancing consumer protection in the e-commerce sector and how countries can increase cooperation among enforcement agencies on this issue.

India also said it wanted to understand the experiences of other countries regarding consumer protection in the e-commerce space, according to a WTO document.

“Consumers particularly in the developing and the least developed countries face imbalances in economic terms, educational levels and bargaining powers viz the sellers who are often better informed and have a stronger position relative to the consumers while conducting commercial transactions. Thus, consumer protection addresses disparities found in the consumer-supplier relationship, which include bargaining

First Published: Dec 12 2022 | 8:19 PM IST

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