State Bank of India changes ATM withdrawal rules; Check new guidelines here

In a bid to protect the customers against ATM frauds, a withdrawal of or more than Rs 10,000 from the SBI account will now be possible only on entering the OTP in the ATM

SBI
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BS Web Team New Delhi
The country's largest public sector bank, the State Bank of India (SBI), has implemented a one-time password-based (OTP-based) cash withdrawal service. In a bid to protect the customers against ATM frauds, a withdrawal of or more than Rs 10,000 will now be possible only by entering the OTP in the ATM.

If the OTP sent to the customer and the OTP entered by the one withdrawing money does not match, the ATM will not dispense any cash. Also, the OTP sent to the accountholder's mobile number will only be valid for one transaction.

The OTP-based withdrawal was launched by SBI originally on January 1, 2020. Several other banks are expected to follow suit.

First Published: Jul 27 2022 | 1:38 PM IST

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