Jolted into action by increasing reports of call drops and poor audio connectivity from 5G users across circles, the Department of Telecommunications (DoT) may soon launch an independent quality of service (QoS) test for 5G, officials said.
The ministry received many complaints about poor call connectivity from 5G users and the issue has been communicated to the two private telecom service providers (TSPs) currently rolling out 5G services, Reliance Jio and Bharti Airtel, officials told Business Standard.
The first test may be akin to the periodic drive tests conducted by the Telecom Regulatory Authority of India (Trai) nationwide to assess the network quality provided by TSPs for voice and data services, the officials added. While telecom operators submit performance monitoring reports to Trai regularly, the regulator also undertakes audit and assessment of service quality through independent agencies.
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