 "atm")
There are many things that the banks in India get right; seamless ATM transaction experience is certainly not one of them.
According to Reserve Bank of India’s Annual Report of Ombudsman Schemes released last week, ATM/debit cards related complaints have increased from 24,672 in 2017-2018 to 36,539 in 2018-2019 – a rise of 48 per cent. While India strives to become a cashless economy someday, the rising trend in complaints is worrisome. As a customer, there are a few things every ATM user needs to know that will help them tackle unfortunate situations.
According to Reserve Bank of India’s Annual Report of Ombudsman Schemes released last week, ATM/debit cards related complaints have increased from 24,672 in 2017-2018 to 36,539 in 2018-2019 – a rise of 48 per cent. While India strives to become a cashless economy someday, the rising trend in complaints is worrisome. As a customer, there are a few things every ATM user needs to know that will help them tackle unfortunate situations.
Account debited, but cash not dispensed: The biggest culprit according to the RBI report: “Of the total number of ATM / Debit Cards complaints, a significant
