Adani Enterp. 2544.35↑6.90(0.27%)
Adani Ports 726.85↑2.35(0.32%)
Apollo Hospitals 4609.90↑41.75(0.91%)
Asian Paints 3128.40↑4.85(0.16%)
Axis Bank 926.95↑5.90(0.64%)
B P C L 364.30↑1.00(0.28%)
Bajaj Auto 4615.95↓-28.05(-0.60%)
Bajaj Finance 6904.50↑63.35(0.93%)
Bajaj Finserv 1439.15↑11.80(0.83%)
Bharti Airtel 817.95↓-4.75(-0.58%)
Britannia Inds. 4596.20↑32.90(0.72%)
Cipla 951.35↑5.90(0.62%)
Coal India 241.50↑1.45(0.60%)
Divi's Lab. 3514.00↑78.35(2.28%)
Dr Reddy's Labs 4530.95↑27.00(0.60%)
Eicher Motors 3690.35↑38.85(1.06%)
Grasim Inds 1688.30↓-13.05(-0.77%)
H D F C 2650.60↑3.20(0.12%)
HCL Technologies 1139.20↑23.20(2.08%)
HDFC Bank 1615.80↑6.20(0.39%)
HDFC Life Insur. 577.20↑5.15(0.90%)
Hero Motocorp 2745.15↑12.35(0.45%)
Hind. Unilever 2652.35↑55.10(2.12%)
Hindalco Inds. 413.55↑9.30(2.30%)
ICICI Bank 950.70↑10.85(1.15%)
IndusInd Bank 1268.05↑4.65(0.37%)
Infosys 1317.45↑13.10(1.00%)
ITC 443.60↑2.45(0.56%)
JSW Steel 701.70↑5.05(0.72%)
Kotak Mah. Bank 1945.05↑15.10(0.78%)
Larsen & Toubro 2218.45↑13.75(0.62%)
M & M 1281.85↑4.05(0.32%)
Maruti Suzuki 9399.95↑118.10(1.27%)
Nestle India 21581.75↑106.85(0.50%)
NTPC 174.50↓0.00(0.00%)
O N G C 163.75↓-2.25(-1.36%)
Power Grid Corpn 237.30↓-0.65(-0.27%)
Reliance Industr 2506.50↑66.55(2.73%)
SBI Life Insuran 1195.75↑18.40(1.56%)
St Bk of India 586.00↑4.75(0.82%)
Sun Pharma.Inds. 969.90↑24.90(2.63%)
Tata Consumer 789.70↑9.40(1.20%)
Tata Motors 518.45↑3.60(0.70%)
Tata Steel 106.40↑1.55(1.48%)
TCS 3328.90↑35.40(1.07%)
Tech Mahindra 1114.75↑16.65(1.52%)
Titan Company 2742.15↑34.20(1.26%)
UltraTech Cem. 7721.85↑100.10(1.31%)
UPL 688.10↑12.30(1.82%)
Wipro 401.70↑7.60(1.93%)

Over 31,179 fake customer care numbers duping Indian consumers: Report

About 44% of the fake numbers are from outside India; 80% of those from India were found to be valid and still operational

hacking, cyberfraud, cyber threat, security, privacy, phone tapping, surveillance

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2 min read Last Updated : Feb 24 2023 | 11:35 PM IST

Fraudsters are cashing in on the gullibility of anxious consumers trying to reach out to the customer service department of an entity by duping them with fake customer numbers and links. Cyber threat analytics company CloudSEK has detected over 31,179 fake customer care numbers defrauding consumers in 2022.

CloudSEK’s AI-powered tool XVigil found that scammers often use social media posts including brief descriptions and links along with the fake care numbers they intend to spread. The report also revealed that the embedded links redirect users to fake domains and fake Whatsapp or Telegram accounts. About 44 per cent of the fake numbers originate outside India.

Eighty per cent of the fake customer care numbers from India were found to be valid and still operational.