The Directorate General of Civil Aviation (DGCA) has asked Air India (A-I) to establish a clear chain of command to tackle matters related to safety, officials told Business Standard.
The regulator issued this direction after the airline violated safety standards twice in the last couple of months.
Currently, there is some “confusion” within the airline about who is handling safety matters, with Rajeev Gupta as “chief of flight safety” and Henry Donohoe as “head of safety, security, and quality,” according to DGCA officials.