Layoffs coming: US telecom carrier Verizon warns customer service employees

The layoff warning as the company lost 127,000 postpaid subscribers in the first quarter this year

IANS San Francisco
Job loss, Lay offs

Listen to This Article

US telecom carrier Verizon has warned its customer service employees about impending layoffs as part of "restructuring" and "streamlining" measures.

Over 6,000 employees received a pre-recorded message from the company about upcoming "significant" layoffs, reports The Verge.

They were told they would be able to accept a severance offer (two weeks per year of tenure) or, in select cases, apply for roles to "transition to the next stage of your career journey".

According to an internal document provided to The Verge, those roles revolve around customer experience, loyalty, and technology positions.

The layoff warning as the company lost 127,000 postpaid subscribers in the first quarter this year.

The company appointed Sowmyanarayan Sampath as CEO of Verizon Consumer Group in March, which oversees its customer service operation.

Also Read

Fixed broadband may trigger next leg of growth for RJio, Airtel: Analysts

OneWeb satellites soon to offer space-based internet services globally

India poised to be at forefront of digital innovation: US Ambassador

Zoom secures pan-Indian telecom licence for telephone services, enterprises

US-France competition heats up for fighter jets to deck INS Vikrant

Solar power investment set to surpass oil production spending this year

European Commission's climate policy chief on two-day mission to India

Ship grounded in Egypt's Suez Canal, refloat attempts on: Leth Agencies

S Korea, US troops to hold massive live-fire drills near N Korea border

Pakistan slashes provisional GDP growth to 0.29% from 2% for 2022-23

The company has given affected workers a deadline of June 7 to make a decision on their preference.

"Those who apply for new positions are not guaranteed to be hired, and for those who don't take the severance option, June 23rd is the date that Verizon will inform employees of their future at the company," the report said late on Wednesday.

The US telecom carrier was yet to officially comment on impending layoffs.



(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

First Published: May 25 2023 | 11:51 AM IST

Explore News